Privacy Policy

Welcome to Haadis E-Mart

At Haadis E-Mart ("we," "us," or "our"), we respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, stored, and shared when you visit haadisemart.com , place an order, create an account, or contact us.

01. Information We Collect

Depending on how you use our website, we may collect:

• Contact Information: Name, email address, phone number, and billing or shipping address.
• Order Information: Products purchased, order details, delivery preferences, and transaction records.
• Account Information: Details provided when creating or managing an account.
• Technical Information: IP address, browser type, device information, cookies, and website activity.
• Communication Information: Messages and enquiries submitted through our website or support channels.

We aim to collect only information reasonably necessary for the purposes described in this policy.

02. How We Use Your Information

We may use personal information to:

• Process and manage customer orders.
• Arrange payments, shipping, and delivery.
• Provide order updates and customer assistance.
• Respond to enquiries, returns, and refund requests.
• Maintain website functionality, security, and performance.
• Prevent fraudulent or unauthorized activity.
• Comply with applicable legal and accounting requirements.
• Send promotional communications where permitted by applicable law and your preferences.

Where applicable, we process personal information based on contractual necessity, legal obligations, legitimate interests, or consent.

03. Payments

Payments are handled through the payment methods available at checkout.

Depending on the payment provider, relevant transaction and billing information may be shared with that provider to authorize and process payments, manage refunds, and prevent fraud.

Payment providers may process information under their own privacy policies.

04. Order Fulfillment and Delivery

To process and deliver orders, we may share necessary information with relevant service providers, including suppliers, fulfillment partners, warehouses, shipping companies, and delivery services.

This information may include your name, delivery address, contact details, and relevant order information.

We aim to limit such sharing to information reasonably required to provide the requested services.

05. Cookies and Website Technologies

Our website may use cookies and similar technologies to support essential shopping features, maintain cart functionality, remember preferences, improve website performance, and understand how visitors use the website.

Certain optional technologies, including analytics or advertising cookies, may require your consent depending on applicable laws.

You can manage cookies through available website consent controls and browser settings.

06. Marketing Communications

If you subscribe to our newsletter or otherwise agree to receive promotional communications, we may send updates about products, new arrivals, and special offers.

You can unsubscribe from marketing emails using the unsubscribe link provided or by contacting us.

Transactional messages relating to your orders or account may still be sent when necessary.

07. Sharing Information With Service Providers

We may work with third-party providers that assist with website hosting, payments, shipping, order management, customer communications, security, analytics, and other business operations.

These providers may receive personal information where reasonably necessary to perform their services.

We do not disclose personal information to unrelated parties for purposes outside those described in this policy without an appropriate legal basis.

08. Data Security

We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, or loss.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

09. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order management, customer support, accounting, fraud prevention, and legal compliance.

Retention periods depend on the type of information, the purpose for which it is used, and applicable legal requirements.

When information is no longer required, we take appropriate steps to delete or anonymize it.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of eligible personal information.
• Object to or restrict certain processing.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.

Certain requests may be subject to legal exceptions or recordkeeping obligations.

You may contact us to exercise your rights. You may also have the right to lodge a complaint with the relevant data protection authority.

11. International Data Processing

Some service providers or fulfillment partners may operate in countries other than your own.

Where personal information is transferred internationally, we take steps to comply with applicable data protection requirements, including appropriate safeguards where required.

12. Children's Privacy

Our website is intended for general shopping audiences and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children in violation of applicable laws.

If you believe a child has provided personal information inappropriately, please contact us.

13. Third-Party Websites

Our website may contain links to external websites or services.

We are not responsible for the privacy practices of third-party websites. We encourage visitors to review their privacy policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal requirements.

The latest version will be published on this page with an updated revision date. Where required by law, we will provide additional notice.

15. Contact Us

For questions about this Privacy Policy or requests relating to personal information, please contact:

Haadis E-Mart

Website: haadisemart.com

Email: info@haadisemart.com

Business / Privacy Contact Address: 15 Leaman Dr Dartmouth, NS B3A 2K4